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Industry Series Profile
Our Industry Profile series takes a look at personalities and roles within the sport and leisure industry.
Today we talk with Tamara James-Reid, to get insights into the role of a General Manager and what that entails…
EVALUATE how well your Customer Service Reps take care of your clients and IDENTIFY areas of improvement.
The questions look at how effectively your Reps LISTEN, UNDERSTAND and HANDLE client’s questions & issues.