BUSINESS INFORMATION

* Parent Company
* Single or Multi Location Database

* Company Website URL
* Timezone

* Local or Hosted Database

PROJECT COMMUNICATIONS

For ActiveCarrot Project communication purposes, please provide the following information:

 

* Main Contact Name (First & Last Name)
* Main Contact Email
* Main Contact Phone

ACTIVECARROT SITE CONFIGURATION

For ActiveCarrot Specialist to complete back end setup:

 

* From Email

This is a default email address that will be used when an override is not available or setup. For example in manager portal you can decide on the from address for Membership Purchases versus Online Store purchases, however if they are not setup this email address will be used:
* Reply to Email

This is a default email address that will be used when an override is not available or setup. For example in manager portal you can decide on the reply to address for Membership Purchases versus Online Store purchases, however if they are not setup this email address will be used:
* From SMS Name

SMS can be used for facility booking reminders. Even if you don’t choose to top up your credits and use this, you will need to choose a sender name to setup your site:

10 Characters Maximum

* Email address for SMS top up reminders

Please input the email address where you wish for top-up SMS reminders to be sent:

 

* Default Email Password

When your customers first login to Active Carrot they will use their email and this default password to login. It will recognize that they are a first time user and guide them through a process to validate their email address and set their own password:

TECHNICAL CONFIGURATION

For ActiveCarrot SOAP Service & Export Service installation to be setup by your IT with assistance from the ActiveCarrot Specialist.

This section is a critical element of the functionality of the LinksPlus modules.

The below configuration is essential in ensuring the ActiveCarrot database can successfully communicate to the Links database. In the case that this configuration fails – there will be issues with writing data between the Links database and the ActiveCarrot database.

The Links SOAP Service communicates over a specific IP range and ports.:

Inbound and Outbound communication required from/to the following IP addresses:
– TCP & UDP: 103.77.200.0 /24 over port 10255 – Activecarrot API service communication

– TCP: 103.77.200.0 /24 over ports 80 & 443 – Links Gateway SOAP Service and E-Blast updates

You can find more information on configuring your IP and ports here:
Setup & Configuration for LinksPlus Online Modules

* IT Contact’s Name (First & Last Name)
* IT Contact’s Email Address
* It Contact’s Direct Contact Number
* What is the PC Name where the Links SOAP Service will be installed?
* External Static IP
* Nominated Port Number
The SOAP Service will also require SQL database credentials, we usually recommend the SA username and password. This can be provided at the time of installation.

URL MASKING

* Do you wish to mask your URL’s?

If so, please specify your masked URL and subdomain

LINKSCORE CONFIGURATION

The below are mandatory fields in Links that need to be populated by your team for the correct functioning of ActiveCarrot:

 

* ActiveCarrot Web Till

Decide on or create a new Till in Links where Online Transactions will be processed against. This allows ease of tracking and reporting for online sales.

* ActiveCarrot Staff Member

Decide on or create a new Staff Member in Links where Online Transactions will be processed against. This allows ease of tracking and reporting for online sales.

* ActiveCarrot Access Point

Decide on or create a new Access Point in Links for Session attendance records.

* Blacklist Emails

When customers are sent to Active Carrot for their profile to be setup it is important that dummy details do not get sent. This will avoid accounts having to be manually changed as your customers provide a real email address. Many sites have email collection as mandatory and therefore use a dummy email such as noemail@clubname.com. Please list below all the dummy email addresses that you currently have in your Links database. These will then be setup in your blacklist and anyone with that email address will not be setup for Active Carrot until they have supplied a real email address (real being defined as something@something.something and not on your blacklist).

FULL OPTIONED PUBLIC PAGES

The ActiveCarrot Public Pages are public facing URL’s, directing new and existing customers to view or purchase Links products and services online. These can which can be embedded within your current website if desired.

ActiveCarrot Public Pages URL’s

 

* Which ActiveCarrot menu items will be available within the ActiveCarrot Customer Portal?

FULL OPTIONED CUSTOMER PORTAL

This is the online customer-manageable portal where your Customers can log in to view, purchase items and update their information.
* Which application(s) will you be utilising within the ActiveCarrot Full Suite?

LINKSPLUS APPLICATIONS & MODULES

* Which ActiveCarrot pages will be available for Public use?