Industry Profile

 Tips, Insights and up to date information about your industry.Connecting  with the Sport & Leisure IndustryTrending Topic:How technology enables better customer serviceWith increased competition and increased demands from customers, facilities are finding it harder than e ...

We sat down with one of our Software Trainers to find out what her role involves and what she thinks of the Links Product.What is your role here at Links?I am a Software Trainer - I mainly do install training and up-skill training. I teach people how to use the system when they inst ...

 Tips, Insights and up to date information about your industry.Connecting  with the Sport & Leisure IndustryAre you churning members?If your members are jumping ship, it may be because your "Point of Difference" (P.O.D.) is not clearly defined. Defining my P.O.D.STAFF PRO ...

If your ‘members leaving’ stat is anywhere near the amount of members joining, your club is on a slippery slope to going under.Recently when talking to Tamara James-Reid, general manager of Bayfit, she mentioned there were a number of issues to consider to ensure your business model was profi ...

Industry Profile – General Manager, Tamara James-ReidOur Industry Profile series takes a look at personalities and roles within the sport and leisure industry.Today, we talk to Tamara James-Reid, the General Manager at the Bayfit facility, a long time member of Altona's (Melbourne, Australia) ...

For this month's Links staff profile, we met with our newest addition to the Training department, Elise Rossato; a water polo player (who has represented Australia) to get to know her better and understand what makes her 'tick'.What is your role here at Links?My role at Links is th ...

We met with our most experienced support staff member, Andrew McKellar, a mad Richmond supporter, and father of two, to get to know him better and understand what makes him 'tick'.(Next time you call Links Support, make sure you try to counsel him about following the Tigers - Editor)What is ...