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Ever wondered what your customers actually think of your customer service? The numbers speak for themselves.These numbers suggest that your customer service team member do not always have the right information, time or ability to deal with customer request. These situations may not be their fault a ...

Australian swimmers can hope to follow in the splashes of professional athletes thanks to the clever new piece of swimming gear. The winner of the 2015 Best Wearable Technology (Measurement) award at the Sports Technology Awards (London) has made its way to the Australian shores. SWIMTAG, ...

Technology has changed the way we live life. Not only in our personal lives, but also for the sport & leisure industry as well by following in incorporating software into nearly every aspect of the facilities’ operations.Staff now running facilities have never not known the internet. Long gone ...