Here at Links, we understand your business as most of our client services team have worked in the industry before. We understand that implementing software is not just about the technical services, and that you may need support throughout the process. Ongoing we also recognise that for your business to operate at its maximum potential, you may need assistance to use Links to its full capacity. It’s not just about our products that make us a leading provider of software to this industry, it’s the service that the team provides that completes the ultimate software solution.
Support Centre
The support team at Links are committed to provide you exceptional service at all times. Our online support Wiki can provide you with detailed work instructions, frequently asked questions and comprehensive user manuals. If you can’t find what you are looking for, our friendly support team will answer your query via email, phone or you can lodge an online support ticket anytime, day or night.
On Site Training
We understand that your team can change over time, and that new users could require additional and up skill training. We have experienced trainers that can visit to provide you will custom training, covering the areas of the program you need to utilise. For more information on training click here>>
Software Implementation
When it comes to changing software, it’s no small feat for any business. There are lots to consider and here at Links we have migrated hundreds of businesses from a variety of other software products. We know what has to be done, and to save you having to re-invent the wheel your project manager will take you through each step with ease. From the commencement of your project, your project manager will provide you with an outline of the process, questionnaires to enable the project manager and trainer to understand your business better and be there for you each step of the way. This will ensure the smoothest transition for you and your team.
Acces & RFID Installation
When it comes to installing new turnstiles, gates, lockers or RFID access solutions, there is lots to consider and organise. From builders to electricians to architects, getting an effective outcome can take lots of organising. The Access Implementation Team can take care of all of this for you. For a very competitive fee, you can sit back and relax and have the experts ensure that everything is done in accordance to regulations and that your solutions comes together without hiccup.
Customised Services
Often as experienced industry personnel and Links experts we are asked to provide advice on solutions within our clients’ businesses. Specialised personnel at Links can provide you with access to case studies, put you in contact with other businesses and provide you suggestions to improve your business model and maximise your income potential. Contact our Business Operations Manager today to be put in contact with the best team member for your requirements.