LinksPulse August 20105: Your industry information

 

Industry Series Profile

Our Industry Profile series takes a look at personalities and roles within the sport and leisure industry.

Today we talk with Tamara James-Reid, to get insights into the role of a General Manager and what that entails…

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Free resources

Free Customer Service Feedback Survey Template


EVALUATE how well your Customer Service Reps take care of your clients and IDENTIFY areas of improvement.

The questions look at how effectively your Reps LISTEN, UNDERSTAND and HANDLE client’s questions & issues. 

Start learning today!

3 Ways to Uphold Facility Etiquette
“Why should we worry about enforcing facility etiquette?” – you ask? Have you ever watched a game of footy where the referee/umpire does a poor job of enforcing the rules?….  Continue reading >>
8 Ways to Build Rapport with your members
Rule 101 for any Fitness & Leisure facility is to “engage” with your “members” & visitors/guests. The job of ALL staff members is to foster an environment of…  Read here >>
About LinksPulse

LinksPulse is for sharing information about the Sports & Leisure Industry.

It is specifically designed to help you improve business efficiency, effectiveness and stay up to date with what’s current in the industry. 

In the middle of each month, you will receive educational information, helpful hints/tips, events and news designed to help you achieve your goals.

LinksPulse is not so much about Links products as it is about industry information and help. It is different from our newsletter at the beginning of each month (LinksConnect).

Feedback form: We want this newsletter to be valuable for you so please, share your feedback and suggestions to help us improve. We look forward to hearing from you soon. 

The Links Communication Team
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