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Comments Off on Does your customer service measure up?

Does your customer service measure up?

Ever wondered what your customers actually think of your customer service? The numbers speak for themselves.These numbers suggest that your customer service team member do not always have the right information, time or ability to deal with customer request. These situations may not be their fault a ...
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Comments Off on Team member Profile: Nicole Weston

Team member Profile: Nicole Weston

Categories Industry Profile
We sat down with one of our Software Trainers to find out what her role involves and what she thinks of the Links Product.What is your role here at Links?I am a Software Trainer - I mainly do install training and up-skill training. I teach people how to use the system when they inst ...
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Comments Off on Active Carrot June 2015 Feature Release

Active Carrot June 2015 Feature Release

Categories Software Updates
Please see the new features for Active Carrot that have been released effective immediately.Updated Features include:Membership Renewal DiscountMembership URL GroupingsAbility to bundle a Visit Pass with a Membership TypeLet us know what you think!To see the instructions and screen shots, please vis ...
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